Terms of service

Store Operator

Summitvale and summitvale.shop are operated by SUMMITVALE OUTDOOR LLC, a Kentucky limited liability company.

These terms apply to your use of our website and purchases from our store.

Using Our Store

Please use the website for lawful purposes and provide accurate information when placing an order or contacting us.

You confirm that you have the legal capacity to enter into a purchase agreement or have authorization from a parent or legal guardian.

Unauthorized access, fraudulent transactions and interference with the website’s operation are prohibited.

Product Information

We provide product descriptions, colors, dimensions, materials and package contents on the relevant product pages.

Screen settings and lighting affect how colors appear. Please refer to the product’s stated specifications and package contents when deciding whether it meets your needs.

Props and other items shown for display are not included unless expressly listed in the package contents.

Orders

After checkout, we send an order confirmation email. Please review the information and contact us promptly if a correction is needed.

We review orders for payment authorization, product availability and suspected fraud. If an order cannot be fulfilled, we contact you and refund any payment collected for the unfulfilled order.

Prices and Errors

Prices are displayed in U.S. dollars.

If a material pricing or product information error affects an order, we contact you with the corrected information before shipment. You can accept the correction or cancel the affected order for a refund.

We do not apply a higher price to a completed order without your agreement.

Shipping, Returns and Payments

The following policies form part of the purchase terms:

Shipping Policy
Return and Refund Policy
Payment Policy

Intellectual Property

Website content, including text, images and graphics, is owned by us or used with permission. Copying or using this content for commercial purposes requires authorization from the relevant rights holder.

Third-Party Services

Our website uses third-party services for functions such as hosting, payments and shipping. External websites and services have their own terms and privacy practices.

Liability and Consumer Rights

Nothing in these terms excludes rights, remedies or liabilities that cannot lawfully be excluded.

To the extent permitted by applicable law, we are not responsible for losses caused by misuse of a product contrary to its stated instructions. This does not limit responsibility for defective goods or other obligations imposed by law.

Governing Law

These terms are governed by the laws of Kentucky and applicable U.S. federal law, subject to mandatory consumer protections that apply in your state of residence.

Changes to These Terms

Changes are posted on this page and apply to future use and purchases. Changes do not retrospectively remove rights attached to an order already placed.

Contact

SUMMITVALE OUTDOOR LLC
410 E High St
Lexington, KY 40507
United States

This is our registered address only, not a retail store or return location.

Email: support@summitvale.shop
Phone: +1 (304) 790-2794

Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET).
We respond within 2 business days.